Privacy Policy

Corbitt Insight Group LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, schedule a systems diagnostic, or communicate with our firm.

1. Information We Collect

We collect personal information voluntarily provided when you schedule an operational systems audit, submit an intake form, or contact our team, including:

• Contact Details: Full name, business email address, direct phone number, and company name.

• Operational Data: Software tools used, team size, workflow bottlenecks, and scheduling notes submitted during diagnostic intake.

2. How We Use Your Information

We use the collected information solely to:

• Coordinate, confirm, and conduct operational systems audits and diagnostic consultations.

• Send transactional service notifications, calendar reminders, project invoices, and technical proposals.

• Respond to direct inquiries and deliver ongoing client support.

3. Mobile Information & SMS Privacy (Carrier Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Opt-In & Information Collection

We collect mobile phone numbers strictly when users voluntarily provide them through our online calendar scheduling forms, contact inquiries, or direct intake. Opting in to receive text messages is completely voluntary and is not a condition of scheduling an audit or purchasing consulting services.

5. Text Messaging Terms & Opt-Out

When you provide your phone number to receive appointment notifications and updates:

• Message Frequency: Message frequency varies depending on your consultation and project activity.

• Opt-Out: You can cancel SMS notifications at any time by replying STOP. Following a STOP request, you will receive a single confirmation message, and no further texts will be sent.

• Assistance: For support, reply HELP to any message or call our toll-free line directly.

• Rates: Standard message and data rates may apply depending on your mobile service carrier. Carriers are not liable for delayed or undelivered messages.

6. Cookies & Tracking Technologies

We may utilize standard cookies, web beacons, and server logs to assess site performance, ensure security, and improve platform navigation. You can adjust your browser settings to decline cookies, though certain scheduling functions may require active session handling.

7. Data Security Practices

We employ industry-standard technical and administrative safeguards, including Secure Sockets Layer (SSL) encryption, firewalls, and restricted credential access protocols, to protect your personal and operational information against unauthorized access, loss, or misuse.

8. Contact Information

For questions or concerns regarding this Privacy Policy or your data, contact:

Corbitt Insight Group LLC

4307 N Roan St Ste 10 PMB 1038

Johnson City, TN 37615

Phone: (877) 516-7086

Email: [email protected]